This Privacy Policy explains how BetMica, operated by Win Top Ltd, collects, uses, stores, and protects your personal data when you use our web platform. Please read it carefully. By creating an account, you confirm that you have read and understood how we handle your information.

BetMica holds a licence issued by Anjouan Gaming (Comoros), licence number ALSI-202509029-FI1. Although the United Kingdom is listed among our restricted territories and we do not accept registrations from UK residents, we recognise that players from various jurisdictions may interact with our platform, and we are committed to upholding strong data protection standards for all users.

What We Collect and Why

When you register an account, we ask for information such as your full name, date of birth, email address, and chosen payment details. This information is required to verify your identity, process deposits and withdrawals, and meet our obligations under our licensing conditions. During transaction processing, we may also collect data relating to the payment method used, transaction amounts, and timestamps. We do not collect more information than is reasonably necessary for these purposes.

We also gather certain technical data automatically as you browse our web platform. This includes session logs, browser type, device type, and IP address. We use this data solely to maintain the security and proper functioning of our site, to detect unusual activity, and to diagnose technical issues. This is not used to build marketing profiles or sold to third parties for advertising purposes.

How We Protect and Share Your Data

Your personal data is protected using 256-bit SSL encryption across all connections to our web platform. Data is held on secure servers with restricted internal access, meaning only authorised personnel who require it to perform their role can view your information. We do not share your data openly or casually.

There are limited circumstances under which we may share your data with external parties. These include licensed payment gateway providers who process your transactions, identity verification services we use to confirm your details during the Know Your Customer process, and regulatory or law enforcement authorities where we are legally required to disclose information. In each case, only the minimum necessary data is shared, and third parties are required to handle it securely.

You have the right to request access to the personal data we hold about you, to ask us to correct any inaccuracies, or to request deletion of your account data where no legal retention obligation prevents us from doing so. To exercise any of these rights, please contact us through our support channels, which are available directly on the platform. We will respond to verified requests within a reasonable timeframe.

We retain your personal data for as long as your account remains active. Following account closure or a period of inactivity, we retain certain records for the duration required by our licensing authority and applicable anti-money laundering obligations. Once that retention period expires, your data is securely deleted or anonymised.

If we make material changes to this Privacy Policy, we will notify you via the email address associated with your account or through a notice on the platform prior to the changes taking effect. We encourage you to review this page periodically. Continued use of our web platform following any update constitutes acceptance of the revised policy.

If you have any concerns about how your data is handled, please reach out to our support team in the first instance. We take all data-related enquiries seriously and aim to resolve them promptly and transparently.