BetMica is operated by Win Top Ltd, a company licensed and regulated under Anjouan Gaming (Comoros), licence number ALSI-202509029-FI1. We launched in 2026 and built the platform with players in the United Kingdom firmly in mind — the site is fully available and actively supported for UK players.

Win Top Ltd is the entity behind everything you see here. That means when you register an account, make a deposit, or raise a complaint, you are dealing with us directly. Our licence sets out the rules we are required to follow, and Anjouan Gaming is the authority that holds us to those rules. We take that accountability seriously, not because we have to, but because the alternative — running a platform without clear oversight — is not something we would consider acceptable.

How We Handle Your Money

Player funds are kept separate from our operational funds. This is not a marketing claim; it is how we are structured. The money you deposit belongs to you, and we do not use it to cover business costs or any other operational purpose. When you request a withdrawal, the funds come from a ring-fenced balance maintained specifically for player accounts. We think this is the minimum standard any operator should meet, and we have built our processes around it from the outset.

We also make deliberate choices about which payment routes are available on the site. Before a deposit or withdrawal method is listed, we look at reliability, processing times, and whether the provider meets the compliance standards we expect. The same thinking applies to the game studios we work with — providers such as Pragmatic Play, Evolution, NetEnt, Play'n GO, and others on our platform are chosen because their products are certified and their practices are audited. We do not list a provider simply because they are available.

Safer Gambling

We think about safer gambling at the level of how the platform is built, not as an afterthought. Deposit limits, session reminders, self-exclusion, and cooling-off periods are part of the account tools available to you. If you want to set a limit or take a break, those controls are accessible without having to contact support first. We would rather make it straightforward for someone to step back than have those tools buried where they are difficult to find.

We also recognise that gambling is not suitable for everyone, and we do not try to keep players on the platform who should not be there. If our responsible gambling team identifies a pattern of concern, we will act on it — that might mean reaching out, applying restrictions, or, where necessary, closing an account. That is not a comfortable part of running a gambling business, but it is a part we take seriously.

If something goes wrong — a payment is delayed, a game behaves unexpectedly, or you have a complaint about how your account has been handled — we expect our support team to respond clearly and without deflection. We would rather acknowledge a problem and work through it than give a non-answer. That is the standard we hold ourselves to, and it is what we think you should reasonably expect from us.